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Şiteks Şişmanlar Tekstil Our Quality Policy

At Şiteks Şişmanlar Tekstil, we base our work on customer satisfaction and continuously improve all our processes by ensuring full compliance with legal and quality management requirements. We support the satisfaction and development of our employees, expand our product range by getting things right the first time, build strong partnerships with our suppliers, and act in an environmentally responsible manner. From customs to production, and from logistics to management, we maintain the highest quality standards across all our activities, manage risks and opportunities effectively, and deliver a reliable, pioneering service through sustainability and continuous improvement.

Stakeholder Satisfaction

With the contribution of all our employees, we meet the needs and expectations of our stakeholders.

Quality and Safety Compliance

We ensure full compliance with our quality management system while taking environmental factors and occupational safety into account.

Commitment to Standards

We fulfill legal requirements and provide service in accordance with national and international standards.

High Satisfaction

In our services, we maximize the satisfaction of both our employees and our customers.

Training and Development

We enhance service quality through training that develops our employees' skills.

Customer Onboarding Process

We fully meet customer needs in compliance with relevant regulations.

Risk and Opportunity Management

We manage the risks affecting our service processes and increase satisfaction through opportunities.

Environmental Responsibility

We support environmental sustainability by taking climate change into account.

Total Quality Approach

We earn trust by reaching quality in the fastest and most efficient way, and we continuously improve.

Primary Benefits

Trust:
Customer-Focused Approach to Quality

We structure all our processes to ensure the highest level of customer satisfaction, and we aim to deliver service that exceeds expectations.

  • Full alignment with customer needs

  • Right-first-time production

  • A consistently satisfaction-focused approach

  • Long-term relationships built on trust

<p><span style="color: rgb(48, 150, 96);">Trust:</span><br><strong>Customer-Focused Approach to Quality</strong></p>

Growth:
Continuous Improvement and Operational Excellence

By continuously improving our business processes, we build a more efficient, faster and more effective structure, raising quality at every stage.

  • Continuous improvement in processes

  • Efficiency- and speed-focused work

  • Risk and opportunity management

  • A team structure that grows through training

<p><span style="color: rgb(39, 140, 76);">Growth:</span><br><strong>Continuous Improvement and Operational Excellence</strong></p>

Sustainability:
Sustainable and Ethical Production Approach

We carry out sustainable and reliable production while adhering to legal requirements, environmental factors and ethical values.

  • Full compliance with legal and quality standards

  • Environmental and occupational safety awareness

  • Strong cooperation with suppliers

  • Compliance with national and international standards

<p><span style="color: rgb(48, 150, 96);">Sustainability:</span><br><strong>Sustainable and Ethical Production Approach</strong></p>
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Şişmanlar Tekstil A.Ş. has been Türkiye’s largest company in its field since 1939.

Address:
Esentepe Mahallesi E. Büyükdere Cd.
Apagiz Plaza Kat :18 No:191/33-34 34394
Şişli/İstanbul

Phone: +90 212 438 1890
Email: info@siteks.com.tr

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