Foreign Trade Quality Policy
Foreign Trade Quality Policy
At Şiteks, within the scope of customs, foreign trade, production, logistics, management and administrative organisation activities in felt sales, our quality policy and commitments are as follows.
Stakeholder Satisfaction
Stakeholder Satisfaction
To meet the needs and expectations of our stakeholders through the participation and effort of all our employees.
Quality and Safety Compliance
Quality and Safety Compliance
To comply with the requirements of the quality management system, taking environmental factors and occupational safety rules into account, and to ensure continual improvement.
Commitment to Standards
Commitment to Standards
To be a leading and innovative company by keeping our quality standards at the highest level, fulfilling legal requirements and providing services in line with international and national standards.
High Satisfaction
High Satisfaction
To raise the satisfaction of both our personnel and our beneficiaries to the highest level while establishing services within the framework of legislation.
Training and Development
Training and Development
To ensure that our employees receive training that improves the quality of the service they provide and develops their personal skills.
Customer Compliance Process
Customer Compliance Process
To ensure that customer needs are met in accordance with applicable primary and secondary legislation.
Risk and Opportunity Management
Risk and Opportunity Management
To increase customer satisfaction together with the risks and opportunities that may affect the delivery and conformity of services.
Environmental Responsibility
Environmental Responsibility
While ensuring customer satisfaction and compliance with legal requirements, our organisation encourages environmental sustainability by taking the effects of climate change into account.
Total Quality Approach
Total Quality Approach
Reaching total quality by the most economical, fastest and shortest route, earning the trust of everyone we serve, sustaining it and improving it continually is the most important duty of us all.
Şişmanlar Tekstil A.Ş. has been Türkiye’s largest company in its field since 1939.
Address:
Esentepe Mahallesi E. Büyükdere Cd.
Apagiz Plaza Kat :18 No:191/33-34 34394
Şişli/İstanbul
Phone: +90 212 438 1890
Email: info@siteks.com.tr